Meet Where Service Matters, Brian Guerriere, Director of Operations TMG

Brian is a 41-year seasoned veteran of the outsourcing industry and is in his 12th year at The Millennium Group. After attending St. John’s University, he began his career with Xerox where he spent 14+ years working his way up through the organization in New York and became the Operations Manager in Cleveland Ohio. During his tenure at Xerox, he participated in extensive leadership, quality and equipment training. He returned to New York with a small independent company until he was asked to start up the operation for what is now Ikon Management Services. While at Ikon, he not only established the foundation for operations but he also played a key role in attaining the early clientele which solidified the business in New York and New Jersey. After several successful years, he moved up and on to Archer/Oce Business Services where he stayed for 11+ years as Operations Manager and Assistant Director of Operations. During his tenure at Archer he was recognized for the development and implementation of standard operating procedures, best practices, and employee recognition programs, including a President’s Club for operations management for which he was a multi-year recipient.

Brian is currently the Director of Operations for the Northeast Region where he oversees TMG’s presence in the Eastern United States. Since becoming part of the TMG team, Brian has spearheaded numerous initiatives including the creation and implementation of a Site Manager’s training and Orientation Program. He continues to work with his team to emphasize employee development, succession planning, and superior customer service.