Welcome Aboard Michael Carr

Welcome! Michael Carr has joined The Millennium Group as an Operations Manager for the Western Region. He is responsible for all of the strategic operational initiatives that continue to strengthen Where Service Matters (WSM) in the Western Region. Michael is based in Houston, TX and reports to Merrick Colson, Senior Managing Director, Strategic Accounts.

Michael is an experienced Mail and Printing Operations Manager and strategist who has partnered with executives at numerous Texas-based companies to improve operation, raise KPI scores and in the process achieved recognition for outstanding profitability, performance, and customer satisfaction.

Prior to joining The Millennium Group, Michael was the Senior Operations Manager at FedEx Office in Houston, TX where he managed multiple centers simultaneously and individually to meet goals, standards and metrics. With the experience that Michael will bring to The Millennium Group, we look forward to seeing objectives of the organization being met along with ensuring continued operations, to maximize returns on investments, and to increase productivity. Michael, welcome to the Where Service Matters team!